Job Vacancy: Resources Manager

Resources Manager is responsible for overseeing the smooth running of the hire procedure, from the preparation, delivery and collection logistics to managing technical staff both in the warehouse and sent to location.

Applications via Email to:

Role includes:

Organising the preparation, dispatch, tracking, delivery and return process of hire kit.
Planning, assigning, and directing work for team of technicians.
Assuring and monitoring quality of service and delivery.
Managing timesheets and scheduling shifts & out of hours cover
Appraising performance; rewarding and disciplining employees.
Addressing customer complaints and resolving problems.
Being part of a rota for out of hours response calls
Ensuring hire kit is stored safely by managing warehouse space effectively
Ensure company policies, safety policies, and work processes are followed and in compliance including health and safety requirements.
Tracking costs and providing information for invoicing of crew, fuel, maintenance, loss, damage, and transportation.
Responsible for proactively establishing positive working relationships with suppliers, maintenance contacts and sub hire companies.
Interviewing, hiring, and scheduling training of technicians
Responsible keeping the company fleet of vehicles roadworthy and in a presentable condition.
Providing management with feedback.
Any other roles as deemed appropriate from time to time.

Resources Manager should possess the following skills and attributes.

Maintains a positive approach to customer service and satisfaction
Honesty at all times
Effective communication skills
Excellent time management and prioritizing is essential.
A professional and client facing manner at all times
Technical knowledge of broadcast hire kit an advantage
Ability to multi-task and excel in a fast paced work environment.
The ability to work closely with others, as part of a team and delegate as a manager
The ability to learn quickly through experience and training
Good business sense
Negotiation and buying skills
Plenty of Initiative

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